As artificial intelligence and embodied intelligence technologies develop fast, humanoid robots are slowly moving from labs to real use. They are entering different areas like homes and public services. But even as this technology becomes more common, many people still have doubts about it. "What if the robot breaks down?" "What if it gets damaged or worn out and needs fixing? How will compensation work?" These questions make many people feel unsure. They have become a problem for the robot industry to grow.​

Industry Status and Market Demand​:

In recent years, embodied intelligence technologies have been used more and more in different industries. These include industrial production, special work, and service fields. Humanoid robots can do many things and work well. They can fill the lack of workers in situations like industrial welding, spraying, putting things together, and moving goods. They can even do dangerous tasks like searching for people, rescuing them, or getting rid of bombs. This is especially true in the service sector—like helping the elderly, giving massages, and taking care of patients. People have high hopes for robots in these areas.​

The Risks Brought by Robots​:

As these robots slowly enter crowded public places and commercial areas, the safety and technical risks tied to them have become more obvious. For example, Zhang Chunguang, the founder of Deyi Robots, said that when promoting humanoid robots, customers cared a lot about safety. Many customers asked that before using the robots, they must buy related insurance. This was to make sure the robots could work legally in the market.​

These robots have brought a lot of convenience. But they also come with many risks. First, the robots themselves might get damaged. Second, when robots interact with the world around them, they might crash into something. This could hurt people or damage things. Also, the current technical standards are not perfect. There are no shared international or industry standards for artificial intelligence and embodied intelligence products. This might lead to compatibility problems or safety dangers.​

Looking at the bigger picture, embodied intelligence companies also face other risks. These include technical quality, after-sales service, and managing the supply of spare parts. If there are problems with the products, the companies might have to take responsibility for quality and pay compensation. Also, robots and artificial intelligence systems collect a lot of user data (like how people behave, information about the environment, etc.). This involves issues with processing data and sending it across borders. These issues might bring risks tied to following rules and legal problems.​

To be specific, robots might stop working or get damaged. For example, they could break down suddenly, be dropped, or have other problems. When they are working, robots might also accidentally hit people or damage things. Right now, there is no shared standard for embodied intelligence technology. This might lead to compatibility and safety issues. Besides, the large amount of data collected by robots also involves protecting privacy and sending data. There is a risk that data could be leaked.^[1] Also, if the computer programs of robots are not well designed, this might lead to unfair treatment or other unexpected harm.​

Insurance Companies Have Launched "Embodied Intelligent Insurance"​

To deal with these possible risks, insurance companies have started to develop special insurance policies for robot products. These policies help people handle the problems that robots might cause. The insurance products launched by insurance companies mainly include the following types:​

1. Comprehensive Coverage of Robot Risks​

Insurance companies now have an insurance policy made just for robots. It covers all stages from production, sales, and renting to actual use. The main points of this insurance policy include:​

Full coverage of scenarios: No matter which stage the robot has a problem—during production, sales, renting, or use—the insurance will provide the right protection. So robot companies can get protection at any stage.​

Integrated protection: Insurance covers not only damage to the robot itself. It also covers the responsibility and property losses for people who are not directly involved (third parties). In other words, if the robot hurts someone or damages property while working, the insurance company will pay compensation.​

Flexible coverage period: To meet the different needs of the embodied intelligence industry, insurance is no longer a fixed one-year policy. You can choose to buy insurance by the day, week, or month. This depends on your company’s actual situation. This makes insurance more flexible. It allows businesses to choose the right way to get protection based on their real needs.​

2. Dual-Track Guarantee Scheme​

There is also a new type of insurance called the "Dual-Track Protection Plan." It splits the coverage into two parts:​

Robot body loss insurance: This part covers any breakdowns, natural disasters, or other problems the robot might have while working. Whether the robot is damaged because of user mistakes, technical problems, or outside environmental issues, this insurance will pay for the damage.​

Third-party liability insurance: If the robot hurts a person or damages property while working, this insurance will also pay. For example, if a delivery robot hits a person walking, or a surgery robot fails and hurts a patient, the insurance company will cover the victim’s losses. It will also take on the related legal responsibilities and deal with disputes.​

This "dual-track guarantee scheme" can provide full protection for both the robot itself and the effects on others. It avoids the risks that come from buying only one kind of protection.​

3. Comprehensive Financial Solutions

Some insurance companies now offer wider and more mixed financial solutions for the embodied intelligence industry. This is not only standard insurance. It also puts together resources like support for research and development, industry studies, and financial help. These help robot companies handle the fast-changing market. This solution mainly includes:

Research and development innovation guarantee:It helps robot companies lower risks during research and testing. If a company has problems or fails while developing new technology, this insurance will help pay for possible losses.

Industry research and market support:Insurance companies do industry analysis and market studies. They give companies advice on industry trends and the direction of technology development. This helps companies make better choices in the fast-changing market.

Capital support:Insurance companies may also give financial help through financing services. This helps embodied intelligence companies push forward with technology innovation and enter new markets.

The Market Prospects of Embodied Intelligence Insurance​:

As robot technology gets better, embodied intelligent robots are being used more and more in different industries. The market opportunities have also become significant. This is especially true in industries like manufacturing, healthcare, and services. Robots can greatly improve efficiency in these areas. But this industry also faces some challenges. These are especially about how to assess risks, set prices, and handle ethical issues.​

Risk Assessment and Pricing​

Robots are used in many different situations, and the technology is new. Because of this, one of the challenges for insurance companies is how to make custom insurance plans for different industries and types of robots. Traditional insurance often can’t cover all risks. So the risk assessment system needs to be improved all the time. This should be based on the life cycle of the robots.​

Ethical and Safety Issues​

When developing these robots, ethical and safety concerns are getting more attention. For example, can robots make ethical decisions? Can they be prevented from being used incorrectly? These questions will bring legal risks. So when designing insurance, it’s not enough to just cover technical risks. It also needs to consider ethical issues and following rules. This ensures that all possible risks are covered throughout the robot’s entire life cycle.

Source:

[1] https://stackoverflow.com/questions/73066581/handling-repetitive-content-within-django-apps

Reference：

[1] https://www.armilla.ai/resources/insurers-launch-cover-for-losses-caused-by-ai-chatbot-errors